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Mental Health Services

Our Services



The main objective of this service is to assist persons with mental health problems to address their various psychosocial needs to continue living as independently as possible in their own home. Mental Health Social Workers also have a Mental Welfare Officer’s [MWO] role whereby they are mandated to carry out independent assessments of individuals who are experiencing serious mental health difficulties which could render them or others in risk of harm. In such inst​ances an application for a compulsory admission into Mount Carmel Hospital will be compiled by the MWO. Such duties are regulated by the Mental Health Act.

A Social Work Referral Form is to be completed by consultant psychiatrist in-charge of the person’s care.

All inpatients at Mount Carmel Hospital, at Psychiatric Unit (MDH), at Psychiatric Out patients (MDH) and Gozo General Hospital(GGH).  
Required Documents
Back Office Process
The Social Work Department receives all applications for this service. A Social worker is assigned cases according to the consultant making the referral and the worker will arrange appointments with the clients, Priority is given to emergency cases. All details are kept on a database computer system maintained within the Social work Department. If a client is not satisfied, recourse to Customer Care Unit is also possible.
Frequently Asked Questions
Question: What is the role of a social worker in the Mental Health Service?
Answer: The main roles entail:
  • Working empowering clients and/or the family members to identity their current difficulties and discover ways of addressing them.
  • Linking clients with community support networks to facilitate an early reintegration back in their own homes.
  • Advocating for the clients’ rights through the relevant competent authorities.


Informative Leaflet

How to Contact Us

You can contact us by: 

  • Coming personally to our office
  • Contacting us via phone or fax 
  • Writing to us 


 Our Office
 Address Social Work Department
Mount Carmel Hospital,
Notabile Road,
Telephone 21415183/23304038

Opening hours
We are open during the following hours:
Monday to Friday 7:30 a.m. – 3:45 p.m.
Saturday 7.30 a.m. – 1.30 p.m.

When you visit our Office we will:
  • Be quick, courteous and helpful
  • Welcome you in a clean and friendly environment.

When you phone us you can expect us to:
  • Answer promptly
  • Identify ourselves.​