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Patient's Charter

The National Patient's Charter of rights and responsibilities sets out the key rights and responsibilities of people receiving care within the Maltese health care system and  provides information to underpin the provision of safe and high quality care, and to support a shared understanding of the rights and responsibilities of people receiving care. The Patient’s Charter is structured around the following 8 principles:
  1. Health Protection
  2. Access
  3. Information
  4. Participation & Informed Consent
  5. Privacy and Confidentiality
  6. Dignity and Respect
  7. Safe healthcare
  8. Comments and Complaints
Patient's Charter Logo 
Following an in depth consultation with all stakeholders the Patient’s Charter was launched on the 21st of November 2016.

Patient Charter: