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Getting Tested

When should a person get tested?
Any person who has any of the below symptoms would need to undergo a swab test.

Common Covid-19 Symptoms

Testing Centres
Swab tests are done at the testing centres ONLY by appointment.
There are 7 testing centres, in Pembroke, Ħal-Farruġ, Mater Dei Hospital, Qormi, Burmarrad, Boffa Hospital and
Xewkija, Gozo.​ Boffa Hospital is providing Rapid Antigen Testing only. Rapid Antigen Testing is also being provided at the testing centre in Gozo.

How do I book an appointment?
To book your swab test call the Public Health Helpline on 111 or +356 21324086 if you have a foreign number. The operators will take note of your personal details and you will be given an appointment to undergo this test closest to your place of residence.

Alternatively you can register online for a swab test by going to https://covidtest.gov.mt​ and filling in an online form.  You will be called back from the Public Health Helpline on the mobile or landline number which you provided and you will be given an appointment for a swab test. We will try to accomodate your requirements. Online applicants will be required to provide and verify a valid email address.  The result of the swab test will be sent to this email address soon after it is issued, ensuring that results reach the swabbed person as quickly and efficiently as possible.

If after a minute or so after registration you haven’t received the email, please check your spam or junk folder. If you still don’t find the email, please start again, making sure that you have entered your contact email address accurately. If you still don’t manage, please book for your swab test by calling Helpline 111 instead (dial 111 from a Maltese line or +356 2132 4086 from a non-Maltese line).

If you have a Maltese national or hospital identification number, enter it in ‘ID / Residence Permit Number’ as 7 digits and 1 upper-case letter.  If you have a Maltese ID card, enter the card number (e.g. 01234546M).  If you have a Residence Permit, enter the number on the back of the card (e.g. 0123456A). If you are a foreigner with a Maltese Hospital ID ending in F (e.g. 1234567F), enter it in ‘ID / Residence Permit Number’. 

If you are a non-resident foreigner, enter the number of your passport or of the identity card of your country in ‘Other ID’.  Please enter it as a single sequence of characters without any spaces or comments.
  
If you have another form of identification (e.g. Police Number), enter it in ‘Other ID’.

In the case of children, if you know the child’s national ID number (e.g. 0123456L or 0012345H), enter it in ‘ID / Residence Permit Number’.  If you also know the child’s Hospital ID, which ends in C (e.g. 1234567C), enter it in ‘Hospital ID’.  If you only know the child’s Hospital ID, enter it in ‘ID / Residence Permit Number’. 

When you fill in the registration form, use the Additional Information box to explain your needs.  The person who calls you back will see this information, as well as the other information you provide, will take everything into account including national priorities and will try to address your needs as much as possible.  Please remember that there may be more demand for tests than tests available, so do not leave it too late to request a swab test.  If you need to have a result in hand on a certain day, please make sure that the swab test is done no later than 72 hours before.

Tests take up to 72 hours from the time of swabbing to be completed by the lab and the result to be issued.  If more than 72 hours have passed and you haven’t received the result yet, please contact the COVID-19 Results Team on covid19.results@gov.mt​. If you do not have access to email or do not have an email address, please call Helpline 111 (dial 111 from a Maltese line or +356 2132 4086 from a non-Maltese line), or you could also ask a trusted family member or friend who is more conversant with technology to apply on your behalf. However please do this only if you fully consent to sharing your personal health data including your COVID-19 test result with this person.  You will be asked to show personal identification (national ID card or residence permit card or passport or foreign ID card, as appropriate in your case) when you go to the Testing Centre.
 

What Instructions do I need to follow when attending the Testing Centre?
When attending for your swab test, it is important that you use your own private car or motorcycle.

If you are being driven, you should sit on the posterior passenger side, using a face mask if you have one, with the windows open. If you are unable to attend using your own transport, other arrangements will be made. Please point this out whilst calling the helpline. You will then be contacted by the transport hub and given an appointment.

If you are symptomatic,you CANNOT attend for the swab test using a taxi, bus or any car-sharing option. Take a clean tissue and your ID card as proof of identification.

You will be asked to show personal identification (national ID card or residence permit card or passport or foreign ID card, as appropriate in your case) and a copy of your appointment email, eighter on your mobile phone or printed out on paper. At the bottom of the email there is a unique QR Code that will help you recieve a faster and more efficient service.

Testing Centre Image Panel

What does the test involve?
The test involves inserting a nasal swab (a long cotton bud) in through your nasal opening and obtaining a sample of the nasopharyngeal secretions from the back of your nose and throat.

This test lasts a few seconds and may be uncomfortable however the discomfort is over within a short time.

You can drive home right after the test is taken. It is important that you drive immediately home and do not stop to run any errands on the way.

You are to remain strictly at home until the swab result is out. You are to remain home until 24 hours after your symptoms subside. If you have been informed that you are in mandatory quarantine, you are to remain indoors as instructed by the Public Health Authorities. If you are asymptomatic you can go to work after the test.

When will I be notified of the results?
Public Health provides results by email, SMS or a landline phone call within 72 hours, when accurate contact data is provided. If any of the data provided to Public Health is inaccurate, the result may not arrive. If 72 hours elapse and you have not received the result, you may send an email to covid19.results@gov.mt​ or, if you don’t have an email address, call 111, or +356 21324086.

The results are also being released to patients through the myHealth portal. All Maltese citizens and residents aged 14+ can access myHealth by going to myhealth.gov.mt and logging in using their ID card number (or residence permit number) and their e-ID password. Persons who had an e-ID password but need a new one, and persons who have never had an e-ID password will find helpful links after clicking on ‘Log in with your e-ID’. Access to records of children aged below 14 is only possible for doctors linked to the children through myHealth. Queries related to myHealth may be sent to myhealth@gov.mt​.​